FREQUENTLY ASKED QUESTIONS

Social compliance is a continuing process in which organizations endeavor to protect the health, safety, and rights of their employees, the community and environment in which they operate, and the lives and communities of workers in their supply and distribution chains. Social compliance and social responsibility may address concerns about:
  • Labor rights for workers
  • Fair labor laws
  • Harvesting and the use of conflict minerals
  • General environmental
  • Sustainability questions.
Social compliance auditing is practiced mainly by retailers and manufacturers, also called purchasers or brands. Auditing allows brands to maintain oversight of the social practices of their supply chain, including maintaining company-established codes of conduct regarding purchasing and following local labor, health, and safety laws. Attention to social compliance also serves to protect your brand reputation among consumers. The information garnered during social compliance audits and by producing continuous improvement plans for suppliers and retailers can help companies address critics and articulate an understanding of worker conditions and necessary improvements.
Behaving in a socially responsible manner means ensuring the protection of the health and safety of workers, including those within our supply and distribution chains; defending human rights and protecting the community and the environment in which we operate. Some of the main benefits that this brings to your company include the following:   
  1. Show customers and stakeholders that your company and employees comply with local laws, international standards, and ethical practices applicable to your region and industry.  
  2. Create a higher level of trust in your company.  
  3. Collection of valuable data to improve decision making 
  4. Enhanced relationships with all stakeholders  
  5. Attract and retain talent and promote employee engagement 

Complying with a certain set of standards, good practices and governmental regulations is crucial, regardless of the industry. However, in the apparel industry, companies often face a challenging turning point when outsourcing some of their processes, such as: sewing, washing, embroidering, etc., as they need to secure their third-party providers adhere to certain practices. 

One of the biggest challenges, considered by social schemes (BSCI, SMETA), is to guarantee the safety of the company’s workers. For certain regions, the textile industry is mostly underpaid, meaning that workers are paid less than the minimum established wage or even paid per piece worked. Therefore, part of the job of the social auditor is to verify that workers are allowed a salary that meets the minimum requirements for them to have access to decent living conditions. In other regions, the main difficulties come from extremely high staff turnover rates. The direct and indirect costs of replacing staff members often include the cost of retirement, selection processes, training, and lost productivity.  

In order to ensure the production of high-quality products while meeting production targets and maximizing profitability, it is essential that garment factories consider conducting a social compliance audit such as those provided by CSR. These can be used as a measuring tool to determine whether a factory’s social compliance standards are being met and be a differentiating factor within the industry. 

In order to adapt to the new ways of working, businesses will have to aim beyond driving profitability, creating value not only for their shareholders but also for society. This is done by targeting humanity’s toughest challenges as their own and thinking beyond traditional initiatives for corporate social responsibility.  

Nowadays, companies face the need to define competition on a broader scale, adding new depths of value through a holistic well-being approach, environmental sustainability, and an ethical corporate culture. In order to achieve this, organizations require radical business model innovations to enable circular economies for precious resources.  

Furthermore, stakeholders are pressuring companies and investors to go beyond financial returns and take a more holistic view of their impact on society. Changes are best approached when they scale up from details, to the most innovative decisions, creating movements that drive better results. Become part of an ethical and sustainable culture and begin to identify the gaps that prevent your company from reaching its full potential, to then create a plan to remedy them.

  • Brand reputation among consumers
  • Trains the community on participatory local planning.
  • Encourages local democracy.
  • Encourages community participation.
  • Benefits disadvantaged/minority
  • Promotes collective decision making and sharing responsibilities.
  • Develops human resources and social capital
  • Creating awareness among beneficiaries and providers of local social and productive services.
  • Increasing efficiency and effectiveness of local development programmers
  • Scrutiny of various policy decisions, keeping in view stakeholder interests and priorities, particularly of rural poor.
  • Estimation of the benefits for stakeholders of timely certification

A social audit is a way of measuring, understanding, reporting and ultimately improving an organization’s social and ethical performance.  Social audit is conducted based in local labor, CoC/standard, health and safety laws.

The Social Standard connects brands with top social talent on emerging platforms (Instagram, Snapchat, Periscope & Facebook Book Live). Their influencers are content creators, personalities and story tellers with one common thread, highly engaged audiences.

Social compliance refers to a continuous process in which organisations endeavour to protect the health, safety, and rights of their employees, the community and environment in which they operate, and the lives and communities of workers in their supply and distribution chains. To ensure that a company meets social compliance standards, it may be necessary to conduct a social compliance audit.

For a long time, CSR has been a member and part of the most reliable standards on the market, such as SEDEX, SAI, amfori-BSCI, WRAP and others, offering our clients quality, transparency and the know-how of experienced auditors that guarantee we are your company´s best social compliance partner.

During the past few months, the world has shifted and is adapting to new ways of working due to COVID-19. A Virtual Assessment aims to provide a complete evaluation that follows the same criteria as an on-site audit, only this time, using technology as a tool for auditors and clients to communicate transparently about company processes, policies, procedures and personnel in real-time.  

This can be beneficial for companies affected by the current pandemic that wish to maintain their certifications/reports or for those who want to make significant internal changes that may increase their reputational value by becoming certified in sustainable growth and compliance. These audits are suitable for companies regardless of their location, and offer a more flexible solution and lowered costs, as travel expenses are no longer needed.  

In order for your company to be eligible for the Virtual Assessment, we evaluate whether it meets certain essential parameters and is able to conduct normal audit process virtually. This includes virtual access to documents through digital tools, privacy and confidentiality considerations, and the ability to conduct a site tour and interviews 

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OUR ACCREDITATIONS

CSR SOLUTIONS LTD is proud to be officially recognised as a social enterprise. We’re committed to using our income and profit to make a positive impact on our society and the environment. We’re also the first social certification body to be ISO 17065 accredited, reassuring our customers and partners of our independence and transparency in all our certification decisions.

We are CSR Solutions Ltd., a world top 20 leader in Testing, Inspection and Certification (TIC). With our certification, inspection, testing and training, we create trust in our customers' products, services, processes, (management) systems and employees.